Help with your Calmraine record.

Common questions

My active attack is still running

Open Calmraine and choose the attack-in-progress control, then select End attack. Confirm the timing and choose End now. The attack is saved before the optional detail pages.

I want a copy for an appointment

Open Insights, then Clinic Kit. Choose the period and customization you need. Create a PDF for a readable report or a spreadsheet for structured rows.

I need to back up or restore the diary

Clinic Kit includes manual backup and restore. A backup is a separate JSON file: store it somewhere you control. Restoring validates the selected file before changing the diary.

A widget or Live Activity is not updating

Open Calmraine once, check that Live Activities are enabled for the app in iPhone settings, and verify the widget still has permission to appear. If the problem continues, include your iPhone model and iOS version in your email—without attaching private diary data.

I need help with a purchase

Use the restore-purchases action in the app first. Apple handles billing and refunds; for access that remains wrong after restore, email support with the error wording and app version. Do not send payment card details.